In the event of an unforeseen problem

You have encountered a problem during your journey? You need vital information in order to continue your journey?

You may contact our operators by e-mail or by telephone on 09 70 81 83 85: they are there to listen to you and advise you. Please feel free to request their assistance. Opening days and times: every day except 1 May, from 7am to 10pm and midnight on saturday.

In the case of an emergency, the alarm terminals on the station platforms and stops enable you to contact an agent and to obtain assistance quickly.

You need personalised assistance ? Contact us on 09 70 81 83 85 or by e-mail